Technology only helps if you know how to use it. McBorrough provides one-on-one and small-group computer training that helps business owners and teams become comfortable with the technology they use every day.
ONE-ON-ONE – SMALL GROUP – BUSINESS TECHNOLOGY
Computer Training in Northern Virginia
Computer Training That Meets You Where You Are
No classroom curriculum. No unnecessary jargon. No judgment. We train around your actual goals, your actual computer and the tools your business depends on – patiently, in plain language and at your pace.
TECHNOLOGY SHOULD MAKE WORK EASIER
Knowing What to Click Changes Everything.
A task that takes someone twenty minutes because they are unsure of the software may take only a few minutes once they understand the right process. Small gaps in computer knowledge can quietly slow down an entire workday.
Our goal is not to turn everyone into an IT professional. It is to help you understand the tools you actually need so you can work with more confidence and less frustration.
UNDERSTAND IT – USE IT – REMEMBER IT – WORK FASTER
WHAT WE TRAIN ON
Training Built Around the Technology You Actually Use
EVERYDAY COMPUTER SKILLS
Start With the Things You Use Every Day.
Sometimes the most useful training is not advanced at all. It is finally understanding where a downloaded file went, how to organize documents, how browser tabs work or how to send the attachment without wondering whether it arrived.
TRAINING CAN INCLUDE
Email and attachments
Files and folders
Web browsers and tabs
Downloading and uploading files
Documents and PDFs
Printing and scanning
Video meetings
Cloud files and sharing
BUSINESS SOFTWARE TRAINING
Learn the Tools the Business Depends On.
Businesses often purchase software because they need the capability, then discover that the staff still needs to understand how the tool fits into the actual workflow.
Training can be built around the software already in use, with emphasis on the tasks your team needs to complete rather than teaching every feature the platform contains.
LEARN THE WORKFLOW – NOT JUST THE BUTTONS.
WEBSITE TRAINING
Know How to Manage the Website You Own.
When McBorrough builds a website, we can also train owners and staff on the parts they are expected to manage so routine updates do not feel intimidating.
WEBSITE TRAINING MAY INCLUDE
Logging in safely
Editing page content
Adding or updating blog posts
Updating images
Managing products when applicable
Understanding forms and submissions
Knowing what should be left to technical support
ONLINE SAFETY AND CONFIDENCE
Know When Something Does Not Look Right.
Good computer habits matter just as much as knowing where a menu is located. Employees and owners regularly encounter suspicious emails, password prompts, fake notices and websites asking for information.
SAFER HABITS CAN INCLUDE
Stronger password practices
Understanding multi-factor authentication
Recognizing suspicious email
Understanding software updates
Basic backup awareness
Knowing when to stop and ask for help
ONE-ON-ONE TRAINING
Ask the Questions You Never Get to Ask in a Class.
One-on-one training lets the session move at your speed. If something is already easy for you, we move on. If something needs to be repeated three times, we repeat it three times.
Bring your questions, your computer and the tasks you are trying to accomplish. The session is built around helping you do those things yourself with more confidence.
YOUR COMPUTER. YOUR QUESTIONS. YOUR PACE.
SMALL-GROUP AND TEAM TRAINING
Get the Team Working the Same Way.
Small-group training can help when several employees need to understand the same software, website process or digital workflow.
Instead of everyone developing a different workaround, we can train the team around an agreed process so staff understands what to do, where information belongs and when a task should be escalated.
TRAIN – PRACTICE – DOCUMENT – REPEAT
TRAINING AFTER A NEW SYSTEM LAUNCH
A New Tool Only Works if the Team Adopts It.
McBorrough may help a business launch a new website, form system, CRM workflow or other digital process. Training can be included so the people responsible for using the new system understand what changed and how their part works.
That helps turn technology implementation into actual adoption instead of leaving a new platform unused because everyone is afraid to touch it.
BUILD IT – TRAIN THE TEAM – USE IT
HOW TRAINING WORKS
Start With What You Need to Learn.
There is no reason to spend a training session covering things you already know. We begin with the tasks that are difficult, confusing or slowing you down.
1. TELL US THE GOAL
Tell us what you or your team needs to become more comfortable doing.
2. DEFINE THE SESSION
We identify the tools, topics and tasks the training should cover.
3. LEARN BY DOING
Work through the actual steps rather than only watching someone demonstrate them.
4. ASK QUESTIONS
Stop whenever something is unclear. The point is understanding, not racing through material.
5. LEAVE WITH NOTES
Where appropriate, leave with notes or instructions you can follow again after the session.
WHERE WE CAN TRAIN
Learn Where You Are Most Comfortable.
Training sessions can be arranged around the needs of the project and participants. For some people, the best place to learn is on the same computer and in the same environment where they work every day.
TRAINING OPTIONS
At your office
At McBorrough
Remote by video call
One-on-one sessions
Small-group sessions
NO JUDGMENT. NO TECH TALK FOR THE SAKE OF TECH TALK.
You Are Allowed to Not Know Yet.
Technology changes constantly. Not knowing how a feature works does not mean you cannot learn it. Training works best when people feel comfortable enough to say what they do not understand.
We explain things in plain language, demonstrate the process and let you practice it. If we need to slow down, we slow down. The goal is confidence, not showing off technical vocabulary.
ASK. PRACTICE. REPEAT. UNDERSTAND.
NORTHERN VIRGINIA COMPUTER TRAINING
Local Training for Owners and Teams.
McBorrough is based in Northern Virginia and can work with businesses and individuals throughout the DMV, with remote training available when an in-person session is not necessary.
CENTREVILLE – MANASSAS – FAIRFAX – HERNDON – RESTON – VIENNA – MCLEAN – ARLINGTON – ASHBURN – LEESBURG – WASHINGTON DC
COMPUTER TRAINING FAQ
Questions About Computer Training With McBorrough
Do I need to already be good with computers?
No. Training is built around your current comfort level. If we need to begin with basic computer skills, that is where we begin.
Can you train our employees?
Yes. Small-group training can be organized around the software, website or digital processes employees need to use as part of their jobs.
Can you teach us how to update our website?
Yes. Website training can cover the areas you are expected to manage, such as content, images, blog posts, products or other routine tasks depending on how the site is built.
Can you train us remotely?
Yes. Many computer and software topics can be taught through a video call and screen sharing when an in-person session is not required.
Can I bring a list of questions?
Absolutely. A list of the tasks or problems that are confusing you is one of the best ways to make a one-on-one training session useful.
Do you provide notes after the session?
When appropriate, we can provide or help create notes around the specific steps covered so you have something practical to reference after the session.
Can you train us on software McBorrough did not install?
Possibly. Tell us which software or platform you are using and what you need to learn. We will determine whether it is within the type of training we can provide before scheduling the session.
How do we get started?
Tell us who needs training, what computer or software you are using and what you want to become comfortable doing. We will review the request and recommend the right type of session.
PART OF BUSINESS TECHNOLOGY SUPPORT
Sometimes Training Reveals a Bigger Technology Need.
Sometimes the problem is not that an employee needs more training. The software may be configured poorly, the workflow may be unnecessarily complicated or the business may be using the wrong tool for the job.
RELATED MCBORROUGH SERVICES
Website Maintenance and Support
Digital Operations
Website Design and Development
Business Consulting
AI Business Automation
Business Technology Setup
READY TO FEEL AT HOME ON YOUR OWN COMPUTER?
Tell Us What You Want to Learn.
Tell us what is frustrating you, what software you need to use or what your team needs to learn. We will build the training around the real task instead of handing you a generic computer course.